Need to disabled user login in bulk option

[mohamedrabeek.jabarulla]

Hi,

I wanted to know how to remove the agent (paid) login for using bulk option.

I have 100 users which is been inactive. I need to remove those login in single time. Kindly help me if another option is available in JIRA

[Trudy Claspill]

Hello @mohamedrabeek.jabarulla 

If you deactivate the users then they will no longer be counted as licensed agents.

I have not yet found a way to disable users via API, but I did find this change request.

https://jira.atlassian.com/browse/JRACLOUD-44801

The last comment on it is a request for people who are interested in beta testing a new api for suspending and restoring users.

Suspended users are not counted in your billing, as per

https://support.atlassian.com/user-management/docs/remove-or-suspend-a-user/