NPS questions

[Barbara Fontes]

Hi community!

Is it possible to set more than one question in the customer feedback? We are starting this project in my company and NPS will be calculated individually, I need more than one question to analyze customer satisfaction with our analysts. If Jira doesn't have this option it's possible to develop an API for this?

Thanks,
Bárbara F.

[Jack Brickey · Accepted solution]

Hi Barbara, welcome to the Community. OOTB you cannot configure this. The Marketplace has one cloud option listed - https://marketplace.atlassian.com/apps/1213103/surveys-for-jira-jira-customer-surveys?hosting=cloud&tab=overview 

[Barbara Fontes]

Hi Jack,

Thank you for your answer, I will look at the options.