My Reports in Jira Service desk not working

[Hendricko Maree]

The Reports in Jira service desk is giving me the following error = Unable to load bridge "wrm/require" .

[Angélica Luz]

Hello Hendricko,

Thank you for reaching out to Atlassian Community!

Just for us to better understand and help you with this issue, we need more details about your project.

• Is it a next-gen or a classic one?
• Is this error appearing for all reports or a specific one?
• Can you please open the developer tools on your browser and check if it shows any other error? If so, please send us a screenshot.
• Is it happening on other Service Desk projects?
• When did this issue start? 

Looking forward to your reply.

Regards,
Angélica

[Hendricko Maree]

Hi Angelica,

I did Found the problem, it seems to be my firewall was blocking portions of Atlassian site data so it would load and not display anything.

Thank you for the reply.

Regards Hendricko  

[John Krasich]

Hey Hendricko,

We are running into a similar issue - can you provide any detail as to what firewall settings you adjusted?

Thank you,

John