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My Jira Service Desk open very slow

Wayne Zuo
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September 14, 2018

Hi, I use Ubuntu16.04-server, install the Jira Service Desk and Confluence, Confluence work very well, but I open Jira Service Desk very slow, I search online may be is java memory problem, I change the memory to 2GB, but it same slow, can you help me the problem?

 

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Wayne Zuo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 14, 2018

Solved.

Problem is base url

You need curl -v "base url"

If time out, it will open website very slowly.

You can edit your hosts, "base url" ip address to localhost

Then it will be open fast.

Dina Abdelhakam
October 21, 2018

could you please explain what should I do as I don't understand 

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