Multiple Knowledge Bases & Service Desks per one widget

[JJ Taylor]

I want to embed a service desk widget into my website. I have multiple Knowledge Bases which I would like my customers to be able to view through the widget. Is this possible? Or can my customers only view one knowledge base per widget?

[Hazwan Ariffin]

It's actually one Confluence space per project. Though, Atlassian does have a feature request to allow multiple KB to be linked to a Service Desk project

JSDCLOUD-3295: Multiple Confluence Knowledge Base spaces 

Do vote and make sure to watch the ticket if you'd like to stay update of the feature.