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Modify the ticket widget

IT COMCOM
August 21, 2020

Hi, is it possible to modify the ticketing widget? Such as editing the "Send Button" Text or automatically assigning an email address?

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Jack Brickey
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August 21, 2020

This is not possible, at least without modifying the underlying code.

IT COMCOM
August 21, 2020

Thanks, but is it possible to modify the code?

Jack Brickey
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 21, 2020

Actually, given you are on Cloud you don’t have access to change the software and even if you did it would get overwritten with updates made by Atlassian.

IT COMCOM
August 23, 2020

Alright, thank you

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