Minimum permissions to edit Screens and Fields of a Company-Managed project

[Mario Malić]

Hello,

I have a question regarding the necessary permissions to edit Screens and Fields of a JSM Company-Managed project.

I have an Administrator role inside project, but I do not have permissions to edit Screens and Fields of the project. Therefore, I would like to know what is the minimum permission I could ask from my Jira Admin so that I can edit those.

Kind regards,

Mario

[Walter Buggenhout · Accepted solution]

Hi @Mario Malić and welcome to the Community!

As screens and fields are managed centrally in Jira for company managed projects, you need to be a Jira administrator to configure those.

Once the necessary fields and screens are available, as a project admin you can use those to further tweak the lay-out for your project. So you should involve your Jira Admin to do some prep work for you.

Hope this helps!

[Mario Malić]

Thank you both, @Walter Buggenhout @Kai Krause.

It's hard to define all prep work that needs to be done, since I am new with all these Jira things. So, I wonder, is there a permission that is "lower" than Jira Admin that I can acquire, to be able to adjust these things?

[Walter Buggenhout]

No, unfortunately not @Mario Malić 

[Kai Krause]

Hello Mario,

in Jira Service Management (JSM) company-managed projects, screens and fields are global Jira configurations, not project-specific settings. This is why your Project Administrator role doesn't grant you access to edit them.

You need Jira Administrator permission at the site/instance level to edit screens and fields. Unfortunately, there's no intermediate permission level for this i think. 

BR
Kai

[carl]

In company-managed projects, having the Project Administrator role isn’t enough to edit Screens or Fields. Those settings fall under global configuration, so only users with the Jira Administrator or System Administrator permissions can modify them.

If you just need to manage screens for this specific project, you can ask your Jira Admin for “Administer Jira” permission (Jira Administrator). That’s the minimum level that unlocks screen schemes, field configurations, and workflows