Migrate workflow and associated screens and fields from JSD to JS

[Vamsi Krishna Panthulu]

I have a built a full fledged change management workflow with approval cycle etc.  I have incorporated a lot of new screens to be used during each phase of this workflow with custom fields.  All this has been done on our Jira Service Management instance on cloud.

However, I now have to somehow move this to our Jira Software (cloud) instance.

Is there an option to migrate this between these 2 Jira instances or i will have to redo them all in the JS instance.

[Jack Brickey]

Hi @Vamsi Krishna Panthulu , unfortunately, no. You will need to reproduce this within a new, Jira software project.

[Jack Brickey]

Note, there may be an add-on that could assist with this. You may want to check the marketplace. With that said, I suspect that if there is an option it won't be a perfect solution and you will need to come back in and tweak the target project. For example, I note in your post that you have an approval process set up which is unique to JSM.

[Vamsi Krishna Panthulu]

One of the article talks about exporting the workflow and uploading it to the marketplace and then downloading it or assigning it in your other instance from the market place.

I am not sure to what extent that would work, but when i go to the marketplace i do not see any option with which i can upload the workflow.

https://support.atlassian.com/jira-cloud-administration/docs/import-and-export-issue-workflows/

It talks about "creating new app" but i do not see any such option, atleast with my current account, not sure if it requires additional subscription etc

any thoughts on that ?

[Jack Brickey]

Personally I have never attempted this on Cloud. However, the article you mention is the right source explaining how this is done. Indeed you are creating an 'app'. This always seemed non-intuitive to me as well. Now with all that said I'm unclear how successful that will be in your case. Can't hurt to attempt, but again I suspect that once you do it you will need to tweak the workflow to get it out of work.