Microsoft Teams Webhooks - Tenant Migration

[Julia Watson-Clarke]

Hello Community,

Our organisation is planning a Microsoft Teams tenant migration into a recently merged partner's tenant.

I have several JSM automation rules which send updates to specific Team group chats e.g. when a PIR requires approval etc.

My question is, will the migration effect my automation rules? Will the webhooks change once we are in the new tenant?

Appreciate this is more a question around Microsoft Teams functionality rather than JSM, but wondered if anyone else has gone through the same process?

[Marc - Devoteam · Accepted solution]

Hi @Julia Watson-Clarke 

Yes, this will impact, as the MS tenant changes the webhook action is also uo for change.

You need to review any of the impacted rules.

[Julia Watson-Clarke]

Thank you (oh yay, JSM admin work for me lol).