Microsoft Outlook for Jira add on

[Evert Morren Atlas Admin]

I have installed the "Microsoft Outlook for Jira" add on. This works in outlook, some questions:

1. If I made a ticket from an email, default I am the reporter. Is it possible that by default the email sender is the reporter?
2. Is it possible to customize the look and feel of the plug in, for me it is not so user friendly.

[Britta Neugebauer _yasoon_ · Accepted solution]

Hey there @Evert Morren Atlas Admin ,

thank you for your questions! May I ask what app exactly you are using?

In case you are using one of yasoon's integration (e. g. Microsoft 365 for Jira) you can configure the default settings as described here: Features in Outlook (yasoon.com)

If you have further questions or want a walkthrough of the settings, you can book a meeting with us here: Meet Microsoft 365 for Jira (office365.com)

Best,

Britta

[Evert Morren Atlas Admin]

Dear Britta, I had installed 'Microsoft Outlook for Jira' now I installed 'Microsoft 365 for Jira'. This works much better. Thanks for answering.

[Britta Neugebauer _yasoon_]

Awww, thank you @Evert Morren Atlas Admin ! This made my day. 

And maybe, if you keep on enjoying the app, feel free to leave a review at the Atlassian Marketplace: Microsoft 365 for Jira - Reviews | Atlassian Marketplace

Best,
Britta

[Lucas Miller]

Hello @Evert Morren Atlas Admin

Did you ever checked the latest release of Microsoft outlook for jira? 
It really hold what you are looking for.
Also i need to ask you about the way of customization that you are looking for 

Can you help us understand your needs?