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MiCC Cases not moving from Resolved to Closed after 30days

thirupathi_perumalsamy
thirupathi_perumalsamy
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February 17, 2026

MiCC Cases not moving from Resolved to Closed after 30days. where and how to make changes could you please help me out on this. 

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Marc -Devoteam-
Marc -Devoteam-
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February 17, 2026

Hi @thirupathi_perumalsamy 

I suspect you do this via an automation, can you show your automation rule?

Can you already verify that the checkbox "Only include work items that have changed since the last time this rule executed" is not selected if you use a JQL in your schedule?

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