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Mark issues in a queue (star, flag)

Varvara K_
Contributor
November 25, 2025

I use gadgets 'Time in status" on my jira dashboard, and I want to mark some tasks like in the Outlook, without going into the task

3 answers

3 votes
Tomislav Tobijas
Community Champion
November 25, 2025

Hi @Varvara K_ ,

If I understood this right, you would like to flag a ticket from a specific view (e.g. queue or dashboard). 

In general, flagging is a feature only available in Jira and not in JSM, and there's an open ticket related to it: JSDCLOUD-8481: Have the ability to "Add Flag" and "Remove Flag" from "..." menu 
If they roll this out, potentially this will be available via queues, but I highly doubt you'll be able to do it from the dashboard, as they are designed to be view-only representations of items and charts. 👀

Cheers,
Tobi

0 votes
Marc -Devoteam-
Community Champion
November 26, 2025

Hi @Varvara K_ ,

Is this a gadget ootb or is this based on the app Time in Status?

As mentioned by @Tomislav Tobijas flagging is only an option in Jira not JSM

But is this gadget is based on a 3rd party integration, then you will need to see if their support can offer options.

Varvara K_
Contributor
November 26, 2025

What do you mean "Only an option in Jira"? If i have a queue with tasks from jsm project this is impossibly for my situation

Marc -Devoteam-
Community Champion
November 26, 2025

As mentioned by @Tomislav Tobijas 

In JSM space issues it is not possible to use the flag option that can be used on issues in Jira spaces.

Like Tomislav Tobijas likes this
0 votes
Betty Bailey
November 26, 2025

I don't think it's possible from the toolbar. But it would be really handy.

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