Hello,
I have quite a lot of issue with this format:
Summary:
"21389213219 Example summary 1"
Reporter:
"no-reply@example.com"
Text:
"
Name: Customer Name
Email: customer@example.com
Request: I need to know what example mean
"
I can easily target this kind of issue using advanced search.
What I can't realize is how I can get the "customer@example.com" and set it as reporter
Tried with Automation but actions are limited to knows fields
Thanks