Managing Approval Process through another Application

[h ak]

Hi,

I want send approval link from JIRA service desk to another system in organization. After accept/deny, result should return to JIRA and workflow go to next step.  how can I do it? 

another question:

I need automatic approval  process for department heads in the JIRA Service Desk . What is JIRA method?

Sincerely

[Deeksha]

Hi h ak,

We certainly have REST endpoints that can be used for approvals. Here is the documentation for the REST api.

Find out more about automated approvals.

- Jira Service Desk Team