Make JSM Queues Like Zendesk
Clayton
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Is there a way to format the queues within JSM to look and act like Zendesk queues?
For instance, within one queue/group, Zendesk allows you to separate the tickets visually based on various criteria including Ticket Status. So you could have all tickets including NEW, PENDING, OPEN, etc. in the same queue without having to bounce around to find them all.
I've tried to visually indicate what I'm talking about in the screenshot below.
Is there a way to emulate this behavior or look-and-feel within JSM?