Linking customers to a specific confluence instance

[Kelvin Trask]

Hi,

I am looking at using JIRA to help support our ERP implementation / support business. I have a concept where I would like to have a customers specific user manual linked to their Service Desk Portal. Can anyone tell me if that is possible. For example:

Customer A linked to User Manual A

Customer B linked to User Manual B

We have a generic User manual we start with, but pretty quickly customise it for the ERP implementation for that specific customer. If I can link these individual manuals as above, when a particular customer is starting to type a question, relevant sections from their own manual would be shown (instead of the generic version).

Thanks,

Kelvin

[Angélica Luz]

Hello Kelvin,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to link more than one Confluence space to a single Service Desk project.
In this case, the best option would be to create different projects for each customer/organization.
We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-170
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica