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Link Issue to Clone Issue with Automation

Ezgi BAYINDIR March 22, 2024

I created an automation rule for creating clone of my service ticket's in my work management and link them to each other but I'm getting and error.

image (13).pngimage (12).png

1 answer

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1 vote
Answer accepted
YY Brother
Community Champion
March 22, 2024

Hi @Ezgi BAYINDIR 

Welcome to our community. It seems that JSM project screen doesn't have linked issue field. Please check it. If so, add this field to JSM screen and then try it again.

Thanks,

YY哥

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