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Licensing for Jira service desk

Abhishek Sahu
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March 10, 2020

Dear Experts, 

I want to understand the pricing model and licensing for JIRA service desk services. 

We want to enable two of our projects (with around 10 users/reporters each) for problem reporting & tracking actions. Two of our service desk persons (agents) will be assigned to cater their requests. 

As I understood for this use case, license of $100/Yr will be required for cloud based services 

Or $20/Yr will be required for self hosting.

Please let me know if I missing anything.

 

Regards,

Abhishek

 

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