Jira bugs created fro Service Management - attachment not copied

[Inge Skuseth]

When we (through Automation) create a Jira bug from a Service Request the Bug report is created successfully but the attachments are not copied. In the automation there is an error:

Issues created successfully

CP-200

Issues created successfully, but something went wrong while copying attachments.

CP-200

No more details about what is wrong and how to fix it. The attachments are quite important when a bug shall be looked upon. 

[Dirk Ronsmans]

@Inge Skuseth 

Is the attachments field actually on the create work item screen?

You can always try to work around by doing a Branch on the "most recently created work item" and add the attachment that way.

[Sebastian Krzewiński]

Hi @Inge Skuseth 

Can you send a screenshot of automation action that create clone ticket?

Regards,
Seba

[Inge Skuseth]

@Sebastian Krzewiński 

[Staffan Redelius]

Hi @Inge Skuseth 

Does Jira automation has the permission to add attachments to Work items in the Space?

Is there any additional information in the logs for the rule?

Best regards,
/Staffan