Jira Standard Edition

[Carmine Pezzella]

Sameone can you help me to archive massive ticket (about 50000)?  and why I'am not to able to find the voice archive closed to one ticket.   Taking into account I have admin privilege

Tks in advance 

best regards

[Sandro Leone - EPS]

Hi @Carmine Pezzella 

You can find more information regarding bulk archivation of issues here: https://support.atlassian.com/jira/kb/bulk-archive-issues-in-jira-cloud/

Perhaps you can elaborate further on your second question? I'm not sure I'm following you there.

[Trudy Claspill]

Hello @Carmine Pezzella 

As per the following documentation the ability to Archive work items is available only in the Premium and Enterprise plans.

https://support.atlassian.com/jira-software-cloud/docs/archive-an-issue/

The title and tags on your post indicate you are using a Standard plan. The Archive option will not be available to you.

Some alternatives that are available to you:

1. Implement an Archive Status, transition the work items to that status, and then change your filters to exclude work items in that status.
2. Move the work items you want to archive to another space (or multiple other spaces, if you want to preserve space-specific configurations) and set those spaces up to have only read permissions allocated.
3. Use Work Item Security options to hide the work items you want to archive.
4. Upgrade to a Premium plan to obtain access to the Work Item Archive option.

[Carmine Pezzella]

Tks  for your reply, Marc, first of all we are in cloud and via GUI its the best way for me because really I am not able to work with API due to my limited knoledwge  ,

best regards  

[Marc -Devoteam-]

Hi @Carmine Pezzella 

What is your exact questions, archiving in bulk via the GUI or API can done by a 1000 issues at a time.

And are you on Cloud or Data Center?

Data Center: https://confluence.atlassian.com/adminjiraserver/archiving-an-issue-968669980.html 

Cloud: https://support.atlassian.com/jira/kb/bulk-archive-issues-in-jira-cloud/ 

[Marc -Devoteam-]

Hi @Carmine Pezzella 

But what is your exact question that you have?

[Carmine Pezzella]

I would simply like to archive tickets in batches of 1,000 within the workspace