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Jira Service manager was free for 3 seats, but then they have charged us 66 bucks. Why?

Joaquin Tegtmeier
Joaquin Tegtmeier
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September 16, 2024

Exactly what I've said on the header

Somebody can throw some lights on it?

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John Funk
John Funk
Community Champion
September 16, 2024

Hi Joaquin - Welcome to the Atlassian Community!

It sounds like you might have done a trial for Premium and when the trial period ran out, they billed you for Premium. Can you verify that? Or share some screenshots that don't show sensitive information? 

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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