Hi Team
I want to integrate OpsGenie to Jira Service mgmt to ensure I can create event tickets in JIRA for high priority alerts / events. Example - If a major server is down , OpsGenie will alert with critical even and I want to convert that to an auto incident - high priority in Jira Service Management. Along with that I want to further automate the system where a rostered person can get a call on such high priority alert so that it is looked into with priority and resolved. Who is an SME I can talk to and how can I trial this?
Regards
Prathim
