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Jira Service Desk Trigger search for confluence articles according to the user current page

Sergio Zamudio
April 26, 2019

In Jira Service Desk, is there a way to trigger the search for confluence articles according to the user current page.

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For instance, if I am in the inspection list page, I would like that when user clicks on Widjet icon, the document filter prompts automatically with a predefined search. Can this be done?

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2019

Hi Sergio,

Welcome to Atlassian Community!
Thank you for the details. I've searched here for workarounds or features, but currently, the widget is not capable to get information from the page to put on the search.
As we don't have any feature for this functionality, feel free to raise one on jira.atlassian.com on the project JSDCLOUD adding more details about why this feature is important for your environment.

Regards,
Angélica

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