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Jira Service Desk Custumer eMail restrict

Informatik GE KVG
Informatik GE KVG
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December 20, 2018

Hi

Is it possible to restrict the user creation for custumers to the email?

We would like our custumers to register and create tickets but only if the have a special kind of email like ... @companyx.com or @firm.com and so on.

Thx

Chris

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Angélica Luz
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 24, 2018

Hi Christian,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to restrict domains for public signup or ticket creation on Jira Service Desk. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-868
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

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