Jira Service Desk Cloud Outbound Email Log

[Brian Oconnell]

Can't find it anywhere.

Documentation is useless as usual.

[Angélica Luz]

Hello Brian,

Thank you for reaching out to Atlassian Community!

On Jira Service Desk Cloud, currently, there are no options to see Outbound email logs, only logs for Incoming requests.

There is a feature request suggesting the implementation of such ability:

• Provide an outgoing email logs 

Please, click on vote and watch to receive updates about the feature.

You can find the logs for incoming emails on Email requests directly on the project or by going to Jira settings > Products > Email requests > View log.

Regards,
Angélica