Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Jira SD Customer Request Portal Internet Explorer

Merle Schepers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 5, 2019

When Switching between Groups in the Customer Request Portal (Service Desk) using Internet Explorer 11 the Desk always says: "There are no request types configured for this Service Desk.". Doing the same with Chrome the Request Types are shown.

I already updated all the plugins we are using and tried to disable them, that didn't solve the problem.

 

Does somebody have an idea?

The Version we are using is 3.13.2

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
February 28, 2023

Hi @Merle Schepers 

Here's a list with the supported browsers for Jira https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

Currently (3,5 years after your initial request) IE 11 is not supported.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events