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Jira Priority Scheme History

Ismail Sanni August 27, 2024

Hi Guys,

Is there a way to see the priority change history when a project is added to a new priority scheme. I noticed after a priority scheme was changed; Jira never recorded the change on the history section of the ticket.

Is there any way to check the history?

Thanks.

2 answers

1 vote
Trudy Claspill
Community Champion
August 27, 2024

Hello @Ismail Sanni 

As per this documentation 

https://support.atlassian.com/jira-cloud-administration/docs/audit-activities-in-jira-applications/

...a change to a Priority Scheme or changing which Priority Scheme is associated to a project is not recorded in the Jira Audit Log.

The history section of individual issues will record only changes to that individual issue.

Ismail Sanni August 27, 2024

Looks like it doesn't show up when you change priority scheme.

https://jira.atlassian.com/browse/JRACLOUD-83781

Thanks for your contribution.

0 votes
Joseph Chung Yin
Community Champion
August 27, 2024

@Ismail Sanni -

Welcome to the community.  Unfortunately not at the project level.  However if one implements a new priority scheme of the project where one of the original priority option was removed in the new scheme, then you can see the change activity at the issue level only.

Hope this helps.

Best, Joseph Chung Yin

Ismail Sanni August 27, 2024

Hi Joseph,

It didn't show up in the change activity, i even used API to check the changelog, but i found nothing. I created a ticket and i was told that Jira doesn't record the old priority when you add a new priority scheme.

I was given this link to watch in case Atlassian decides to work on it.

https://jira.atlassian.com/browse/JRACLOUD-83781

Thanks

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