Jira Notifications - bug?

Hi,

Jira is repeatedly forwarding comments on Issues from one of our user accounts. The user claims not to be doing this. How can I turn this off?

I have removed the user's admin rights. The notifications are still coming.

Thanks for your help.

2 answers

0 votes

Is there a post function or anything in that persons name?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

We only have a simple workflow with no transitions and no post functions.

This user did however have admin rights to install the MS Teams for Jira Cloud App on Friday. Which is when "he" first commented on 2 User Stories on Friday. Today "he" has commented 17 times on 1 User Story!

Thanks for your help.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Hello,

Kindly have a look that comments are not added on the name of this user by Jira Service Desk Automation rules.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi Alexey,

Thx for responding but we don't have Jira Service Desk for this account.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Jira Notifications - bug?

2 answers

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events