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Jira Help Center error Hash 1UUKE64

Lupascu Gelu Codrin
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October 6, 2025

Hello,

I recently got this error for new customers that tried to create an account to open tickets.

The channel is set to open.

 

I recently added an Organization to the project (recently changed to Space) and I didn't added the email domain. After the change the error didn't appear.

I created this ticket to inform others that will stumble upon this case.

 

Thank you

1 answer

0 votes
Jayesh
Contributor
October 6, 2025

Hello @Lupascu Gelu Codrin 

Below are my recommendations

  • Reveiw Organization email domain settings
  • Communicate the same to teams managing the service desk projects

Thanks
Jayesh R

Lupascu Gelu Codrin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 6, 2025

Hello,

Thank you for the response, however the issue is resolved. As I specified, the ticket is more to inform others.

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