Jira - E-mail Ticket Creation - Return Ticket ID

[Louis Casillas]

The Jira e-mail handlers to create tickets from e-mail are working well.

Is there any way to have the E-mail handlers send a return e-mail once a ticket is created and pass along the newly created ticket's ID?

[Iryna Komarnitska_SaaSJet_]

Hi @Louis Casillas 

Try to use add-on Email&Tasks for Jira Cloud created by my team

With it, you can convert your emails into Jira issues in two ways: AI-generated (1-click task) or manually. Also, with this app allows you to send attachments from emails into issue automatically. 

After creating issue app inform you ticket's ID and its link.

Here is 30-day trial to check if app is good for you!