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Jira Cascading Select List - limited options

Smtep Neme November 4, 2020

Hello, im trying to create a Jira Cascading Select list where child option contains more than 60 options.
For example: Parent Option 1 : Child Option 1, Child Option 2,...., Child Option 80 but when i reach 60 Child Options - Jira wont allow me to add more.
Is there anything i can do to fix that?

1 answer

0 votes
Fazila Ashraf
Community Champion
November 4, 2020

Hi @Smtep Neme 

I do not know why it is failing for you but i just tried to add 100 child options (not manually but using https://scriptrunner.adaptavist.com/5.6.8/jira/builtin-scripts.html#_bulk_import_custom_field_values ) and it worked

 

Can you try in a different browser session?

Smtep Neme November 4, 2020

Thanks for your support. Im copy/paste manually from excel list. Its a list of town/adress but when i hit 60 adresses jira starts to behave strange, "add" button dissapears. View of the UI is broken, and constantly asking for indexation. Indexation doesnt help. I was thinking that there is some restriction from Atlassian - for only up to 60 child options, but now im thinking that is a bug...
I dont have script runner, maybe i have to consider to buy one...

Smtep Neme November 4, 2020

@Fazila Ashraf Tryed with different browser - same result.. Missing "add" button in child categroy. Now i've downloaded Script Runner and testing your way...

Smtep Neme November 4, 2020

@Fazila Ashrafsomething very interesting happend :D .
ScriptRunner do the job properly and added 1 more child option, then when i checked Cascading Select filed, "add" button its again present and work properly.. How and why? - i dont know tho...

Fazila Ashraf
Community Champion
November 4, 2020

oh really..! 

Being a smart and lazy person :P , i used the scriptrunner script to add 58 child options and added more manually and was able to create newer options (tried till 65) with out any problem.

Would recommend you to try reproduce the problem in a different cascading select field.

Scriptrunner being super awesome, has lots of fantastic use cases that it satisfy.. but i would recommend buying it for just this one use case.

Jack Brickey
Community Champion
November 4, 2020

i would report this to Support personally, seems buggy to me.

Smtep Neme November 4, 2020

@tacocatskeep in mind that my options are in cyrilic alphabet, not with latin - maybe it matters...

Jack Brickey
Community Champion
November 4, 2020

@Smtep Neme no idea TBH. something support could answer or need to be aware of.

Smtep Neme November 4, 2020

@Jack Brickeynow after i hit 63 towns (parent value) UI is broken once again :D .... But atleast i'am able to still add more...

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