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[Jira Automation] Rest API Get returns 401

Huynh BKFET
Huynh BKFET August 16, 2023

Dear Atlassian community,

 

I am currently having one error with sending a GET api (without Header):

It returns:

 

Action details:

Send web request

Error publishing webhook. Response HTTP status:
401
Error response HTTP body:
{"errorMessages":["You do not have the permission to see the specified issue.","Login Required"],"errors":{}}

 

First I thought this is because of authorization, then I used Basic Authentication with API token, but I faced the same issue with longer message:

Send web request

Error publishing webhook. Response HTTP status:
401
Error response HTTP body:
<html> <head> <title>Unauthorized (401)</title> <!--[if IE]><![endif]--> <script type="text/javascript"> (function() { var contextPath = ''; var eventBuffer = []; function printDeprecatedMsg() { if (console && console.warn) { console.warn('DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.'); } } function sendEvent(analytics, postfix) { analytics.send({ name: 'js.globals.contextPath.' + postfix }); } function sendDeprecatedEvent(postfix) { try { var analytics = require('jira/analytics'); if (eventBuffer.length) { eventBuffer.forEach(function(value) { sendEvent(analytics, value); }); eventBuffer = []; }

 

Could you tell me why?

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Huynh BKFET
Huynh BKFET August 21, 2023

Some IT configuration blocking the HTTP request.

Now able to send the request.

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2 votes
Kurt Klinner
Kurt Klinner
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August 16, 2023

Hi @Huynh BKFET 

 

can you share the request that you are sending and how your authentication part looks like?

Cheers

Kurt

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Huynh BKFET
Huynh BKFET August 21, 2023

Thanks Kurt,
The problem is that IT guys blocked some thing.
Now I am able to send HTTP GET.

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vincenzo_spatafora
vincenzo_spatafora
Contributor
June 10, 2024

Dear @Huynh BKFET, @Kurt Klinner,

I have created a Jira Automation Rule for editing (PUT) in a specifc confluence page the value of a field (called in my case "% Completion").

But you get an error message saying:

Error publishing webhook. Response HTTP status: 401

And NOTHING has been blocked from IT Service.

Do you see a reason for that?

Thanks in advance, Vincenzo.

  

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