Jira Alerts in MS Teams

[Adam Taylor]

Is there a way without using third party software that through automation a ticket with certain criteria's can be posted into a specific MS Teams Channel?  

[Mayur Jadhav]

Hi @Adam Taylor 

Yes you can achieve this by using Webhook also.

Jira to MS Teams using Webhooks:

Instruction:

1. Navigate to Microsoft Teams, Choose the teams section, choose More options (...) next to the channel name, then choose Connectors.

2. Scroll through the list of Connectors to Jira Server, and choose Add

3. Choose configure button a popup setting will appear with Webhook URL and Instructions.

4. Now copy the URL of Webhook and Save it, go ahead, and save the settings.

5. Navigate to Jira Administration settings and click System option search for Webhook.

6. In Webhooks there will be a Create Webhook button, we can use it to create new Webhook.

7. In the new Webhook we need to paste the URL obtain from Jira Server(Connectors).

8. Also select the required project and issue type through JQL expression, also as per the requirements we can select the actions such as Issue Created, Issue Deleted, Comment, etc.

9. Now create test issue for respected project which we have added to the JQL expression in the Webhook and verify whether issue will be shown in the Teams Chat.

Regards,

Mayur

[Jack Brickey]

Yes. There is a ‘send Teams’ message in Automation. Are you not finding it? If you add an Action component and type in Teams you should find it.