JSM server version dependency for the Cloud Migration

[Suhas Shastry]

We are on JSM server version 4.20.12 and we are planning to migrate to the JSM Cloud during Feb mid timeline. Is there any dependency with the JSM server version to take care as part of the Cloud migration activity?

Thanks,

Suhas

[Dan Breyen · Accepted solution]

Hi @Suhas Shastry based on this article: Migration Assistant , I think you're OK.  The Cloud Migration Assistant is preinstalled on JSM 4.14 and later which you have.

Hope that helps.

[Joseph Chung Yin]

@Suhas Shastry -

To supplement what @Dan Breyen suggested, here is a reference link on using Jira Cloud Migration Assistance - https://support.atlassian.com/migration/docs/jira-cloud-migration-assistant/

It is important to know the details of this Atlassian add-on to ensure your migration process goes well.  Here is another link describing what is migrated using the add-on - https://support.atlassian.com/migration/docs/what-gets-migrated-with-the-jira-cloud-migration-assistant/

Hope this also helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.