JSM: {{issue.project}} not outputting in automation rule for email or Teams

[Jennifer Lensborn]

Hi, I think something has changed and maybe I missed the information.

My automation rule basically sends an email and also a Teams notification to a specified channel, any time a new issue is create.

In the "Then" and "And" statements for both "Email" and "Teams", under the "Message" section I have:

---

Hi CloudOps team,

Ticket {{issue.url}} has been created. Please take a look and assign!

Project: {{issue.project}}

Summary: {{issue.summary}}

Description: {{issue.description}}

---

All other Smart Values work, however since this weekend, the {{issue.project}} is returning a super long "SmartProjectBean". Is anyone else having this issue since this past weekend? This was working previously.

Thanks in advance!

[Marc - Devoteam · Accepted solution]

Hi @Jennifer Lensborn 

Welcome to the community.

I have replicated this behaviour.

Raise this as a Bug via Atlassian Support

As according to the documentation on smart values, this value should still be working.

I raised an issue myself also

[Jennifer Lensborn]

Seems like I was not using it properly and missed using it as the following:

Project: {{issue.project.name}} ({{issue.project.key}})

Now it outputs again how I intended, however I was sure it was outputting the project name and key the other way before.

It's now resolved based on my "user error". Thanks for the help.