Hi,
We are setting up JSM queues. A former Dev in our team saved all queues under this item in the JSM Backend:
Could anybody explain to us, what is that function? And how we move the queues from here to the normal queues menu?
Thanx!!
Community moderators have prevented the ability to post new answers.
We found it:
This is, you use an Add On called "cross project"
You can define several groups of queues, and give each group an icon. :)
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