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JSM - Changing Comments Box Defaults

Sam Thornton
Rising Star
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January 8, 2025

Hello!

Is there a way that I can site wide default of the comments box from 'Visual' to 'Text'?

We recently upgraded to 10.3.0, and its defaulted comments boxes to 'Visual' which has caught out a lot of our staff.

Visual doesn't allow spell checking, whereas Text does.

Thanks!

 

1 answer

0 votes
Marc -Devoteam-
Community Champion
January 8, 2025

Hi @Sam Thornton 

This is strange as Jira has no spell checking, this is performed by the browser in my opinion

Sam Thornton
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 8, 2025

Yeah, that's true.

Spell checking used to work in the Visual tab as far as I'm aware, but its been flagged up quite a lot at my place of work since upgrading!

The main con of using the text tab is url's not being highlighted, but that's neither here nor there in my opinion. Would be good to just be able to change the default to Text so it catches less people out.

Marc -Devoteam-
Community Champion
January 8, 2025

Hi @Sam Thornton 

Best is to contact Atlassian Support on this.

As my knowledge is that this is a personal setting and not configurable on global level. Atlassian might have changed this in version 10 to have the default set on "visual"

Sam Thornton
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 9, 2025

No problem, thanks for your help! @Marc -Devoteam- 

Have a great day :)

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Marc -Devoteam-
Community Champion
January 9, 2025

Please accept my answer as a solution, if my answer helped to solve your request.

This will help other community member trying to solve the same.

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DEPLOYMENT TYPE
SERVER
VERSION
10.3.0
TAGS
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