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JSM Article usage unable to list which articles where viewed last week/month

Stefano Vidonis
Contributor
December 1, 2022

Service management report has a handy feature where a Service manager can visually observe and report how many Confluence knowledge base articles where viewed. The problem is as follows, the hyperlinks on the report numbers does not lead to a list of viewed articles. We are unable to view which are the most successful written articles

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Stefano Vidonis
Contributor
December 1, 2022

Here comes a picture of the report, the numbers in the report are formatted as hyperlinks but leads to nothing 20221201_JSM_Report_KB_Skjermbilde.PNG

DEPLOYMENT TYPE
SERVER
VERSION
.8.20.13
TAGS
AUG Leaders

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