Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

JSD invitation email expiry time

Zain_Siddiqui May 5, 2020

Is there anyway to extend expiry time of invitation email in jira service desk? We are on v7.13.12 and are running jsd in azure. Any help would be much appreciated!

1 answer

0 votes
Olga Videc
Community Champion
May 6, 2020

Hello @Zain_Siddiqui 

Unfortunately, there is no way for you to set it your self, security reasons

But I found this, hope it helps.

"Currently, the invite token is valid for up to 7 days, and for password resets, 24h." H.H  

"We extended the expiry time for those links from 24 hours to 7 days, however, we also fixed the flow such that if the new user hits the link after the 7 days, they'll have the ability to re-send a new link." G.C 

//both quotes are from https://jira.atlassian.com/browse/CLOUD-7198

BR, Olga

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events