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JSD After sending for approval - the accepting person does not see

Krzysztof Skotnicki
October 6, 2020

After sending for approval - the accepting person does not see the application on the Requests list.

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Fahad Siddiqui
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October 6, 2020

@Krzysztof Skotnicki Can you check the workflow of that approved request. May you once the request is approved the status will be In progress or something else. 

Krzysztof Skotnicki
October 6, 2020

test on another user - he has a ticket visible

the person who has a problem - sometimes he can see the reports on the list and sometimes not

strange thing

Fahad Siddiqui
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
October 6, 2020

@Krzysztof Skotnicki can you check the permissions of the users and match with the user permissions who is having this issue, i believe something is missing from permission end.

Krzysztof Skotnicki
October 8, 2020

@Fahad Siddiqui it's definitely not permissions - there is admin for both accounts

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