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JQL date format

Jakub Končal
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June 22, 2025

Hello, I'm trying to make Automation to delete all email requests that are duplicates of existing one. 
I'm using query

 reporter = '{{issue.reporter.emailAddress}}' AND summary ~ "({{issue.summary}})" AND created != "{{issue.created}}"

My issue is with part "created != "{{issue.created}}". 
JIRA is getting created time in format yyyy-MM-ddTHH:mm:ss+0000, but JIRA itself does not support this format to compare. 
Is there any way to change this format to work with?

Thank you!

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Thuan_ Do Dang
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June 23, 2025

Hi @Jakub Končal ,

You can try created != "{{issue.created.jiraDate}}"

Or for more date format, you can read here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-date-and-time/

Hope this helps!

Jakub Končal
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June 23, 2025

Thank you! I'll try it and keep posted if it works! 😊

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