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JQL: Breached Filter Count Error Message

Matt Torr
Contributor
August 16, 2023

I am trying to create a filter count on my dashboard that tells me if a ticket has breached AND status is not (Closed, resolved, done) AND was created in the last 7 days.

 

Query: "Time to resolution" = breached() AND status != ("Closed", "resolved", "done") AND createdDate >= -7d

According to JQL, my query is correct and even get a result (1) in my filter count

However, when I click to see the ticket I get the following message:

(!) Operator '!=' does not support the list value '("Closed", "resolved", "done")' for field 'status'.

Can anyone advise?

 

 

1 answer

2 votes
Serosoft Jira Administrator
Contributor
August 16, 2023

Hi @Matt Torr  Please try "Time to resolution"= breached() AND status not in ("Closed", "resolved", "done") AND createdDate >= -7d

Matt Torr
Contributor
August 21, 2023

Hi Sudhendu, thank you for the assistance!

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