Hi all,
Wondering if anyone has any ideas or solutions to do this.
We are looking for a way to allow a user to submit a ticket with a file attached (excel) and then the ticket will automatically save the attachment to a network location.
Any solutions already out there?
Cheers!
I've not seen one, but I would use one of the scripting apps to create a listener that spots "file attached" and duplicates it out to the shared network location.
Hi Nic,
Thanks for the reply. Do you have an example of what you mean?
Cheers!
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