JIRA Mail Handler default

[Bruno Sergio Pongetti Goldemberg]

so...... I did it again :(

was attempting to change whom the default profile is and turns out it messed up my whole project :(

Default Cloud Mail Server:

Handler: 
project=DEM,issuetype=10007,reporteruserkey=ug:3c0cb3eb-f259-46c6-9fc5-532ceddfb142,bulk=ignore,createusers=false,notifyusers=true,ccwatcher=true,ccassignee=true,stripquotes=false

before it worked but I changed the area that says 

reporteruserkey=" ..... " ,

and put the ID key of a user that i wished to be the new default, then it stopped working.

Help please not sure what the reporteruserkey was before but i know it ended with 72 :(

[Benjamin · Accepted solution]

Hi @Bruno Sergio Pongetti Goldemberg 

Unfortunately, unless you know who the username is, it would be difficult to find the previous value.

Would suggest to delete the configuration and re-create and double check your report user key id value to make sure its correct. 

Also, check if your setup was site was back-up. Possibly you can revert.

[Bruno Sergio Pongetti Goldemberg]

thank you, it somehow works now out of nowhere so I ain't touching not to break again, haha.....  thank you tho for replying.