JIRA Cloud not receiving emails

Tom_Dickson May 6, 2018

We have customers currently logging tickets by unfortunately we are not recieving all the tickets we should be.

Just wondering if anyone would be able to point me in the right direction to get this resolved ASAP.

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Charly _DEISER_
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May 6, 2018

Hi @Tom_Dickson

Apparently there was a problem with the email for some cloud users: https://status.atlassian.com/incidents/nmb3hp209m9l

Now it seems to be resolved and everything should be working fine.

Hope this helps!

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