The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Its possible that creator issue can not accept its issue

Piotr Kocwin Admin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 8, 2019

Hello. Is it possible to set Jira Service Desk that the creator issue can not accept his issue?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Susan Hauth _Jira Queen_
Community Champion
May 8, 2019

Hi,

Did you look at the conditions in your workflow step.  I'm not sure if you're cloud or server, so you might need an add-on.  But it is possible to add a condition that is "Except reporter" that would not allow the reporter to transition ("Accept") an issue.

Susan

TAGS
AUG Leaders

Atlassian Community Events