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Its possible that creator issue can not accept its issue

Piotr Kocwin Admin
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May 8, 2019

Hello. Is it possible to set Jira Service Desk that the creator issue can not accept his issue?

1 answer

0 votes
Susan Hauth _Jira Queen_
Community Champion
May 8, 2019

Hi,

Did you look at the conditions in your workflow step.  I'm not sure if you're cloud or server, so you might need an add-on.  But it is possible to add a condition that is "Except reporter" that would not allow the reporter to transition ("Accept") an issue.

Susan

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