Issue with Child Tickets/Subtasks not Copying Parent ticket

[Kishor Mudhili]

Hello Team,

how to copy information from Parent ticket to Subtask/child tickets using Automation Rules ?  could you please share the script

[Marc - Devoteam]

Hi @Kishor Mudhili 

So within an automation rule based on issue creation, you would need to check if the issue is a sub-task, then you need to retrieve the paren and then you are able to copy informaiton from the parent.

[Martin Bayer _MoroSystems_ s_r_o__]

Hi @Kishor Mudhili , do you want to bind the operation to any action like "Parent issue updated"?

[Kishor Mudhili]

no. I don't want to sync anyting between both issues.  only when I tried to create ticket from Parent- all parent information ( perhaps Selected field ) should be copied to child issue. 

[Martin Bayer _MoroSystems_ s_r_o__]

@Kishor Mudhili ok, so you already have an automation which creates subtasks, is that correct?

[Kishor Mudhili]

@Martin Bayer _MoroSystems_ s_r_o__ not created yet. im not sure how to create Automation for this . please help me