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Is there an app that automatically responds to customers?

Radu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 12, 2019

I'm looking for a app/add-on that is going to copy/paste at the click of a button with the name of the current user and some template text I define somewhere.

 

Thanks,

Radu

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Jack Brickey
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
November 13, 2019

There is Canned Responses Pro. I don’t use it so cannot comment on how effective it is. Certainly this needs to be an in-built feature IMO. Here is one open JAC for this - JSDCLOUD-631 

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