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Is there a way to get a report on the total number of open issues in a queue over a period of time?

shoshana goldberg
shoshana goldberg
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April 7, 2018

I'd like to see a graph of the total number of issues remaining open over a period of time to see how the team is performing.

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Jobin Kuruvilla [Adaptavist]
Jobin Kuruvilla [Adaptavist]
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April 8, 2018

There are in-built reports like "Created vs Resolved" or "SLA met vs breached" which could help you. You can also create custom reports if you need more data.

See https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html for more details.

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