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Is there a specific permission in JSM or Jira for importing CSV files

Raymond Correa
Contributor
November 7, 2025

We have a user who wants to import CSV files and wanted to find out if there is a specific permission in jira to allow this feature?

Is this feature only available in certain jsm or jira projects/boards? 

2 answers

1 vote
John Funk
Community Champion
November 7, 2025

Hi Raymond,

Yes, you just be a Jira Administrator currently to import CSV files. 

 

0 votes
Trudy Claspill
Community Champion
November 7, 2025

Hello @Raymond Correa 

A non-admin Jira user can import a CSV file to create work items if they have the following permissions:

1. Make Bulk Changes (a Global permission)

2. Create Work Items (a project permission) in the target project

With those permissions a user should find the Import option in the More Actions menu for the Filters > Search Work Items screen.

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